Welcome to CitizenLab’s press room. Here you’ll find more information about us and what we’re doing to make public-decision making more inclusive, participatory, and responsive.

Table of Contents

Our story: who we are, what we do, and why we do it

Overview

CitizenLab is a digital community engagement platform that enables local governments and organizations to consult their communities with one central tool for surveys, ideation, participatory budgeting, deliberation, and information sharing.

Mission

CitizenLab’s mission is to build stronger democracies by making public decision-making more inclusive, participatory, and responsive.

Today’s local democracies face two main issues: difficulty reaching community members and a lack of trust. Although 55% of people say they would like to be involved in local decision-making, 83% say there is a lack of transparency preventing them from doing so. Traditional engagement methods, such as town halls or paper consultations, are costly, time-consuming, and not representative of our changing communities. That’s where CitizenLab comes in - to help governments co-create communities of the future alongside their residents.

Company overview

Impact overview

🌍 CitizenLab’s platform has been used in 18+ countries, including Belgium, Canada, the United Kingdom, Chile, the United States, France, The Netherlands, Norway, Denmark, Austria or Germany, Chile, Brazil, Denmark, Poland, and South Africa.

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🏛️ 500+ governments, of all sizes, are part of CitizenLab’s global network

📁 15,000+ projects across all policy domains have been launched on CitizenLab platforms: from urban planning to climate action to social cohesion